Contact
Contact
RAFI GmbH & Co. KG

Ravensburger Str. 128–134
88276 Berg/Ravensburg
Germany
P +49 751 89-0
F +49 751 89-1300

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Everything as it should be

General rules, legal information, and guidelines

So no questions remain unanswered. This is why RAFI provides an overview in one place of all legal information, general export regulations and terms & conditions of business, our code of conduct, information regarding “conflict minerals“, information on processing personal data, purchasing guidelines, and software licensing conditions.

QOC

Quoting and ordering conditions at RAFI

At a glance, our quoting and ordering conditions at RAFI: Our framework conditions, the offer phase, the order and billing phase, and liability for defects.

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Conditions exist unconditionally

RAFI’s general terms and conditions

The general terms and conditions for RAFI GmbH & Co. KG, RAFI Systec GmbH & Co. KG and RAFI Eltec GmbH. You will find them here at a glance.

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CoC

RAFI – Code of Conduct

RAFI has summarized for you: the code of conduct in our company, our values, and our fundamental beliefs.

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Minerals in conflict areas

Conflict minerals company policy

As part of our corporate policy, we condemn any activities in the context of illegal exploitation of raw materials that directly or indirectly benefit armed groups in conflict areas.

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Personal information

General information on personal data

The way personal data is processed at RAFI GmbH & Co. KG, RAFI Systec GmbH & Co. KG, and RAFI Eltec GmbH is divided into ten aspects: entities responsible for data processing (data controllers), data processing categories and their sources, purpose of and legal basis for data processing, extent to which data is accessed, transfer of data to third countries, storage of data, rights of data subjects, options for making a complaint, obligation to provide data, and information on automated individual case decisions.

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Fair and intelligent purchasing

All purchasing guidelines at a glance

The RAFI Group purchasing guidelines are set out on the basis of fairness, openness, human rights, ethical principles, and environmental protection – because customer satisfaction is our top priority.

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Software license

RAFI GmbH software licensing conditions

The general software licensing conditions of RAFI GmbH und Co. KG regulate the scope of the right to use and exploit our software. The subject matter of the license, the copyrights to the software, the granting of other rights and the scope of the license as well as the handover, installation, and fees are explained. The conditions also explain claims for defects in quality and title and liability or compensation for damages.

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